Customers with accessibility requirements who are attending an event should contact us in advance. They will be provided with the name of a team member who will be responsible for ensuring their needs are met during their visit. We will organise an arrival time and advise them to give their name and ask for that specific member of the team.

Our bookings team can be contacted on tickets@futureyard.org.

PERSONAL ASSISTANT TICKETS
For our customers that are unable to attend without assistance, we offer a free ‘personal assistant’ ticket. If you would like to book this additional ticket, please contact us in advance of your booking so that we can allocate this space within the event’s capacity, then book your ticket through the regular ticket link for that particular event.

SEATING AND WHEELCHAIR USERS
If you are a wheelchair user or require a seat during the performance, please contact us in advance. We appreciate that everyone’s needs are different and will work with you to ensure your requirements are met.