https://www.bridspa.com/accessibility/

Bridlington Spa has been refurbished and repurposed to be a fully accessible, multifunction venue, offering a selection of assisted events during the year, including relaxed and British Sign Language (BSL) signed performances.

Guides and Assistance

Our friendly Front of House team are always happy to help if you are experiencing difficulties. If you have a visual impairment or difficulty in negotiating a busy space our team members are ready and waiting to be your guide.

Whilst our website does not currently support the sale of wheelchair spaces, you can book spaces for wheelchairs by calling the box office on (01262) 678258 and choosing option 1 or by visiting Bridlington Spa.

For seated concerts and events, we are generally able to remove a seat from the dance floor for a wheelchair user to sit; usually ends of aisles and seats next to aisles. This effectively opens all seat bands up to wheelchair users. There will be some restrictions to this approach if the event is cabaret-style at tables. Please let the box office staff know if you will be using a wheelchair; especially if you use a larger or taller wheelchair as we will need to prepare for your arrival and ensure you have the space and access you need.

For Balcony seating in the Royal Hall, there are a limited number of wheel chair spaces located on Balcony row C.

For unreserved events in the Royal Hall, such as events where you do not have an allocated seat, please contact the box office in advance so we can reserve a space for your comfort.

For unreserved, standing concerts there is a lot for you to consider. The capacity of the venue is 3,800; which means it will appear crowded. It can be dark, hot, sweaty and in some places obstructive. It is exactly how standing concerts were years ago. People will be carrying drinks through the crowd and you will almost certainly be jostled. Most customers absolutely adore the atmosphere of this kind of gig; but some may find it uncomfortable. Whilst the Royal Hall has a cooling system, it is impossible to cool and dehumidify the space completely - Bridlington Spa is not an arena venue with acres of ceiling space and huge volumes of fresh air - please bear this in mind.

It is very important therefore that we understand the specific needs of disabled customers before they attend a standing concert and it is vital that customers understand the restrictions that these types of events impose on everyone attending. Please call the box office to have a chat about your specific needs so we can give you guidance and determine how we can effectively plan for your visit. The box office can be contacted during office hours on (01262) 678258.

Mobility Scooters

We are unable to transport mobility scooters in the venue's lifts hence they cannot be taken into the Theatre or Royal Hall Stalls (or the Royal Hall Balcony at Standing Concerts). We provide manual wheelchairs and assistance for customers to transfer and scooters can be left with our Front of House team in the foyer during the show.

For more info please contact BridSpa@eastriding.gov.uk