If you haven’t booked accessible tickets online with us before, please email us at tickets@cambridge.gov.uk to request we adjust your account in order to make it possible for you to complete online accessible bookings. Once we have amended your account, you will be able to view and book accessible seating and essential companion tickets once logged into your account.

The wheelchair icon is for customers using wheelchairs/with disabilities and the 'C' icon is for essential companions. The 'V' icon is both for customers with visual impairments and their companions. If your disability does not mean you have limited mobility then of course you are welcome to book elsewhere in the venue and still have access to a free essential companion if required. For standing events the accessible seating will appear in the box(es) only, though the standing area can be booked for wheelchair users/customers with disabilities if you are comfortable with this option. There is not a viewing platform in the standing area. 

After selecting your tickets you will be presented with a summary of what you have chosen, here you will find a drop down with different ticket types including 'disabled access concession, essential companion and wheelchair user.' Please select the one(s) appropriate to you and continue with your booking. The essential companion ticket will discount to £0 when on the final screen just before payment, so don't be alarmed if it doesn't discount right away. 

Concessions