For standing events there is a designated viewing area behind our sound desk for those who require a seat or are in a wheelchair.

For seated events, we are able to reserve spaces for wheelchairs and seats next to them for their accompanying party.

If you would like to arrange a reservation of a chair or wheelchair space, please contact the box office to arrange on 01603 660352 / marketing@norwichartscentre.co.uk.

We can also provide drinks service to our viewing area, please request this when reserving your seat / space.

If you need early access to the auditorium or find queuing difficult, please see our Duty Manager when you arrive for the event.

Venue Description

NAC has level access upon entry, with the door having a push pad entry system.

There are induction loops in the box office, can bar and an infrared loop in the main auditorium.

We have a low box office desk and bar.

The auditorium has a push pad entry system, a viewing platform and a ramp down to the main space. The bar is situated on the ground floor with level access through.

There are accessible toilets on the ground floor, close to both the auditorium and bar. There are grab rails and baby changing facilities.

Unfortunately our back garden is not accessible through the main building, with it having 4 large descending steps. If you would like to access our back garden during an event, please speak to a member of our team who can direct you round to the back garden, off NAC premises.

Toilets

The accessible toilet is on the ground floor, just 10m from the viewing area. The toilet has grab rails and also an alarm, in case you may need assistance. There are also baby-changing facilities in this toilet.
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Hearing Loops

We have Ampetronic hearing loops at the box office main entrance, pop-up bar in the foyer and our main bar. In the auditorium we have an infra-red system with neck loop receivers available for performances. We recommend booking these in advance by contacting the box office on 01603 660352 or e-mailing our Access Officer Bradley.