ACCESSIBILITY
Scala is a very old building. One of the biggest challenges for those with mobility problems is the various levels throughout the building. Scala is in fact the latin word for stairs.
All stairs have sturdy handrails. There are three steps into reception, 37 steps to the foyer bar, 14 steps to the main arena (54 total), 24 steps from the foyer bar to the toilets (64 total) and a further 23 steps to the balcony bar (87 total).
If you need some help with access our team are on hand. Please contact our events co-ordinator ideally at least three days in advance and let us know. We may ask you to arrive ten minutes before doors open so you can enter in advance.
COMPANION ADMISSION
First buy your ticket for the event. Then contact our events co-ordinator, ideally at least 2 days in advance to tell us that you wish to bring a companion to help with mobility. We’ll put your companion on the guest list so they won’t need an advance ticket.
WHEELCHAIR USERS
Unfortunately there is no lift at Scala. We are happy to manually lift wheelchair users, although its worth mentioning that carrying heavy duty electric wheelchairs may not be possible for health and safety reasons.
We ask that you arrive ten minutes before doors open and make yourself known to our security staff, ready for advanced entry. The venue manager will offer you a suitable area with a good view of the stage. If you have any further questions please feel free to contact us and ask. We’d like to help.
Contact us on 020 7833 2022 or send a message to our events co-ordinator
